© 2024 All rights reserved
London VIP Travel Ltd (“We”) are committed to protecting and respecting your privacy.
This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (the “Act”) the data controller is London VIP Travel Ltd of 29 Elliman Avenue, Slough, SL25AZ.
We may collect and process the following data about you:
2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ browsing actions and patterns and does not identify you as an individual.
2.2 We may collect information about your mobile telephone or handheld device (“Device”) or any computer you may use to download or stream a copy of our app onto your Device, including where available the Device’s or Computer’s unique Device identifiers, operating system, browser type and mobile network information as well as the Device’s telephone number, for system administration.
2.3 When you use one of our location-enabled services, we may collect and process information about your actual location. Some of our future services may require your personal data for this feature to work. If you wish to use a particular feature, you will be asked to consent to your data being used for this purpose. Your consent can be withdrawn at any time by switching off location based services on your Device.
3.1 Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. More details on how we use cookies can be found on the Cookie Policy Page.
4.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. In relation to any future App service, where we provide you with (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.
4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site or our app; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
5.1 We use information held about you in the following ways:
5.2 We may also use your data to provide you with information about goods and services which may be of interest to you and we may contact you about these by post, email or telephone.
5.3 If you are an existing customer of ours, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which we have previously supplied to you.
5.4 If you are a new customer we will contact you by electronic means only if you have consented to this.
5.5 If you do not want us to use your data in this way, please let us know by ticking the relevant box situated on the form on which we collect your data when making a booking or quotation request.
6.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
6.2 We may disclose your personal information to third parties:
7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.
7.2 You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@londonviptravel.com. Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £15 to meet our costs in providing you with details of the information we hold about you.
Any changes we may make to our privacy policy in the future will be posted on this page.
Questions, comments and requests regarding this privacy policy should be addressed either in writing to the London VIP Travel of 29 Elliman Avenue, Slough, SL25AZ or via email to info@londonviptravel.com.
© 2024 All rights reserved